Cancellation Policy

Cancellation & Refund Policy All Adaptive Tai Chi LIVE SESSIONS (in-person or virtual) must be canceled 24 hours prior to the start of the session for a full refund. However, if you cancel a session LESS than 24 hours from the scheduled start time or no-show you will be charged IN FULL for that session. If that is the case, Brenda will use that time to work on fitness programming or teaching the other participants. Should Adaptive Tai Chi cancel a session with LESS than a 24 hour notice and you have already paid, you are entitled to a free session upon rescheduling within 7 days of the cancellation or it shall be forfeited. Should Adaptive Tai Chi cancel a session 24 hours prior to the start of a session, you are not entitled to a free session, rather it will be rescheduled within 7 days of the canceled session to ensure consistency and progress in your health goals. All Adaptive Tai Chi ON-DEMAND VIDEO and SUBSCRIPTIONS services have a 14 day risk-free money back guarantee. If you are not satisfied with the service for any reason you can get a refund within 14 days of making a purchase. Please keep in mind that even though I offer a full money back guarantee, I will issue a refund only for the unused portion of the service(s). Refunds may be subject to processing fees charged by the payment processor. Please note that any additional services, custom work or technical support are non-refundable as my time cannot be recovered. Contact Me If you have any questions, concerns, or complaints regarding this cancellation/refund policy, I encourage you to contact me at: Brenda@adaptivetaichi.fit This document was last updated on December 2, 2022

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